Call me when your Fin AI Agent resolution is stuck — and you’ve already tried fixing the content.

I’m Conor Pendergrast, an independent Fin AI Agent consultant. This is a short, honest page about when I’m the right person to call — and when I’m not. If the first list sounds like you, we should talk. If the second list sounds like you, I’ll happily point you somewhere better.

Call me when:

→ Your Fin resolution has parked somewhere in the 40–60% range and won’t budge, however much content you write.

→ You’ve done the obvious fixes — rewritten articles, tweaked prompts, added workflows — and the number still hasn’t moved.

→ Your team keeps debating Fin priorities on gut feel, and there’s no data to settle it.

→ You don’t quite trust Fin with sensitive conversations, and you want to know where the real risks actually are.

→ You need a business case for more Fin investment that your CFO would actually fund — a number, not a feeling.

Don’t call me when:

→ You haven’t turned Fin on yet, or you installed it last week. You need a different kind of help first — and I’m happy to point you to it.

→ You want someone to “just turn on the chatbot.” That’s genuinely not the work I do.

→ Access to product, data, or APIs is blocked, and there’s no appetite to unblock it. Fin needs those to get past content-only, and so do I.

→ You’re after validation that everything’s fine. The whole point of working with me is to surface the two or three things worth challenging.

Still here? Then the first list probably sounded familiar. That’s the work I do — an independent Fin AI Agent consultant helping B2B SaaS teams fix stuck Intercom Fin resolution. Book a Fin Questions, Answered call to get immediate answers to your Fin questions, or just drop me a line and tell me where Fin’s stuck.